Privacy Policy

Last Updated: January 31, 2026

Website: withlovekhatt.com
Brand: With Love Khatt (referred to as "Khatt", "we", "us", or "our")

1. INTRODUCTION

With Love Khatt ("Khatt", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at withlovekhatt.com (the "Website") or purchase our products.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

2. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services to you.

2.1 Personal Information You Provide

When you interact with our Website, you may voluntarily provide the following personal information:

Account Information:

  • Full name
  • Email address
  • Password (encrypted)
  • Phone number

Order and Billing Information:

  • Shipping address
  • Billing address
  • Payment information (credit/debit card details, UPI information)
  • Order history
  • Purchase preferences

Communication Information:

  • Email correspondence
  • Customer service inquiries
  • Review and feedback submissions
  • Survey responses
  • Social media interactions

Custom Order Information:

  • Measurements
  • Design preferences
  • Special requests
  • Photos or images you upload

2.2 Information Automatically Collected

When you visit our Website, certain information is automatically collected:

Device and Usage Information:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Pages viewed and time spent on pages
  • Clickstream data
  • Referring/exit pages
  • Date and time stamps

Cookies and Tracking Technologies:

  • Session cookies
  • Persistent cookies
  • Web beacons
  • Pixel tags
  • Analytics data

For more information about cookies, see Section 6 below.

2.3 Information from Third-Party Sources

We may receive information about you from:

Payment Processors:

  • Payment confirmation
  • Transaction details
  • Payment method information

Shipping Carriers:

  • Delivery status
  • Tracking information
  • Delivery confirmations

Social Media Platforms:

  • Public profile information (if you interact with us on social media)
  • User-generated content you post about our brand

Analytics Providers:

  • Website usage statistics
  • User behavior patterns
  • Demographic information

2.4 Sensitive Information

We do not intentionally collect sensitive personal information such as:

  • Racial or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Health information
  • Biometric data

If such information is inadvertently provided, we will delete it promptly.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Order Processing and Fulfillment

  • Process and complete your orders
  • Verify payment information
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Handle custom order specifications
  • Process returns, exchanges, or refunds (where applicable)
  • Communicate about order status

3.2 Customer Service

  • Respond to your inquiries and requests
  • Provide customer support
  • Resolve disputes or problems
  • Send important notices about your account or orders
  • Conduct customer satisfaction surveys

3.3 Account Management

  • Create and manage your account
  • Authenticate your identity
  • Enable account features and functionalities
  • Store your preferences and order history

3.4 Marketing and Communications

  • Send newsletters and promotional materials (with your consent)
  • Inform you about new products, collections, and sales
  • Send personalized recommendations
  • Conduct marketing campaigns
  • Share updates about our brand

You can opt out of marketing communications at any time (see Section 9).

3.5 Website Improvement and Analytics

  • Analyze website usage and performance
  • Understand customer preferences and behavior
  • Improve website functionality and user experience
  • Conduct market research
  • Test new features
  • Optimize our product offerings

3.6 Security and Fraud Prevention

  • Detect and prevent fraud or unauthorized transactions
  • Protect against security threats
  • Enforce our Terms and Conditions
  • Comply with legal obligations
  • Investigate suspicious activities

3.7 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests from authorities
  • Exercise or defend legal claims
  • Enforce our rights and agreements

4. LEGAL BASIS FOR PROCESSING (FOR GDPR COMPLIANCE)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, we process your personal information based on the following legal grounds:

4.1 Contractual Necessity

Processing is necessary to perform our contract with you (e.g., fulfilling orders, processing payments).

4.2 Legitimate Interests

Processing is necessary for our legitimate business interests (e.g., fraud prevention, improving services, marketing) that do not override your rights.

4.3 Legal Obligation

Processing is necessary to comply with legal requirements (e.g., tax laws, consumer protection laws).

4.4 Consent

Where required by law, we obtain your explicit consent (e.g., for marketing emails, cookies).

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment Processors:

  • Processing credit card transactions
  • Handling online payments
  • Managing refunds

Shipping and Logistics:

  • Fulfilling orders
  • Delivering products
  • Tracking shipments

Technology and Infrastructure:

  • Website hosting
  • Data storage and backup
  • Cloud computing services

Analytics and Marketing:

  • Google Analytics
  • Social media advertising platforms
  • Email marketing services

Customer Support:

  • Helpdesk software
  • Communication platforms

These service providers have access to your information only to perform tasks on our behalf and are obligated to protect your information.

5.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, bankruptcy, or reorganization, your information may be transferred to the successor entity. We will notify you before your information becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal process
  • Government or regulatory requests
  • Law enforcement inquiries
  • Protection of our legal rights
  • Investigation of fraud or security issues
  • Protection of the safety of any person
  • Prevention of illegal activities

5.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5.5 Aggregated or Anonymized Data

We may share aggregated or anonymized data that does not identify you personally with:

  • Business partners
  • Researchers
  • Analytics providers
  • Marketing platforms

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

6.2 Types of Cookies We Use

Essential Cookies:

  • Enable basic website functions
  • Remember items in your shopping cart
  • Maintain your login session
  • Ensure website security

Analytics Cookies:

  • Understand how visitors use our Website
  • Measure website performance
  • Identify popular products and pages
  • Improve user experience

Marketing Cookies:

  • Display relevant advertisements
  • Measure advertising effectiveness
  • Track conversions from ads
  • Retarget visitors with personalized ads

Preference Cookies:

  • Remember your settings and preferences
  • Customize content based on your location
  • Provide personalized recommendations

6.3 Third-Party Cookies

We may use third-party cookies from:

  • Google Analytics: Website analytics and insights
  • Facebook Pixel: Social media advertising
  • Instagram: Social media integration
  • Payment processors: Secure payment processing

6.4 Managing Cookies

You can control cookies through your browser settings:

To block cookies:

  • Go to your browser settings
  • Select privacy or security options
  • Choose to block or delete cookies

Note: Blocking essential cookies may affect website functionality and prevent you from placing orders.

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

6.5 Do Not Track Signals

Our Website does not currently respond to "Do Not Track" signals from browsers. You can use the cookie controls described above to manage tracking.

7. DATA RETENTION

7.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Account Information:

  • Retained while your account is active
  • Retained for 3 years after account closure

Order Information:

  • Retained for 7 years for tax and accounting purposes
  • As required by Indian law

Marketing Communications:

  • Retained until you opt out or for 2 years of inactivity

Website Analytics:

  • Retained for 2 years

Customer Service Records:

  • Retained for 5 years

7.2 Deletion

After retention periods expire, we will:

  • Delete or anonymize your information
  • Securely destroy physical records
  • Remove data from backup systems within a reasonable timeframe

8. DATA SECURITY

8.1 Security Measures

We implement appropriate technical and organizational security measures to protect your information:

Technical Measures:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Secure payment processing through PCI-DSS compliant providers
  • Regular security updates and patches
  • Firewall protection
  • Intrusion detection systems

Organizational Measures:

  • Access controls and authentication
  • Employee training on data protection
  • Confidentiality agreements with service providers
  • Regular security audits
  • Incident response procedures

8.2 Payment Security

We do not store complete credit card information on our servers. Payment processing is handled by secure third-party payment gateways that comply with Payment Card Industry Data Security Standards (PCI-DSS).

8.3 Limitations

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8.4 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Investigate the breach promptly
  • Notify affected users within 72 hours (where required by law)
  • Report the breach to relevant authorities
  • Take steps to mitigate harm

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

9.1 Access and Portability

You have the right to:

  • Request access to your personal information
  • Receive a copy of your data in a structured, commonly used format
  • Transfer your data to another service provider

9.2 Correction

You have the right to:

  • Correct inaccurate or incomplete information
  • Update your account details
  • Request correction of errors in our records

9.3 Deletion

You have the right to request deletion of your personal information in certain circumstances:

  • Information is no longer necessary for the purposes collected
  • You withdraw consent (where processing is based on consent)
  • You object to processing and we have no overriding legitimate grounds
  • Information was unlawfully processed
  • Deletion is required by law

Exceptions: We may retain information where:

  • Required by law (e.g., tax records)
  • Necessary to defend legal claims
  • Necessary to prevent fraud

9.4 Restriction of Processing

You have the right to request restriction of processing when:

  • You contest the accuracy of the information
  • Processing is unlawful but you don't want deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification

9.5 Objection to Processing

You have the right to object to:

  • Processing based on legitimate interests
  • Direct marketing (including profiling)
  • Processing for research or statistical purposes

9.6 Withdraw Consent

Where processing is based on consent, you can withdraw consent at any time. This does not affect the lawfulness of processing before withdrawal.

9.7 Lodge a Complaint

You have the right to lodge a complaint with a data protection authority in your jurisdiction if you believe we have violated your privacy rights.

9.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: Use the contact form on our Contact page
  • Subject line: "Privacy Rights Request"
  • Include: Your name, email, order number (if applicable), and specific request

We will respond to your request within 30 days.

9.9 Opt-Out of Marketing

To opt out of marketing communications:

  • Click "unsubscribe" in any marketing email
  • Update your email preferences in your account settings
  • Contact us directly with an opt-out request

10. CHILDREN'S PRIVACY

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will:

  • Delete the information immediately
  • Terminate any associated account
  • Not use the information for any purpose

If you believe we have collected information from a child under 18, please contact us immediately.

11. INTERNATIONAL DATA TRANSFERS

11.1 Data Transfers

Our business is based in India. If you are accessing our Website from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

11.2 Data Protection Standards

Countries outside your location may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Standard contractual clauses
  • Data processing agreements with service providers
  • Compliance with applicable data protection regulations
  • Adequate security measures

11.3 EEA, UK, and Swiss Transfers

For users in the European Economic Area, United Kingdom, or Switzerland, we ensure transfers comply with GDPR requirements through:

  • European Commission-approved standard contractual clauses
  • Adequacy decisions (where available)
  • Your explicit consent

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

12.1 Right to Know

You have the right to request:

  • Categories of personal information collected
  • Specific pieces of personal information we hold
  • Categories of sources from which information was collected
  • Business or commercial purposes for collecting information
  • Categories of third parties with whom we share information

12.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

12.3 Right to Opt-Out of Sale

We do not sell your personal information. We do not and will not sell your personal information to third parties.

12.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. You will not receive:

  • Denial of goods or services
  • Different prices or rates
  • Different quality of goods or services

12.5 Authorized Agents

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

12.6 How to Exercise CCPA Rights

Contact us using the information in Section 17. We will verify your identity before processing requests.

13. NEVADA PRIVACY RIGHTS

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information. We do not sell your personal information as defined by Nevada law. If you have questions, contact us using the information in Section 17.

14. THIRD-PARTY LINKS

Our Website may contain links to third-party websites, including:

  • Social media platforms (Instagram, Facebook)
  • Payment processors
  • Shipping carriers
  • Partner websites

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Changes in applicable laws
  • New features or services
  • Feedback from users

15.1 Notification of Changes

When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the revised policy on our Website
  • Optionally, send email notification to registered users

15.2 Your Acceptance

Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

16. DATA PROTECTION OFFICER

While we are not legally required to appoint a Data Protection Officer, we take privacy seriously. For privacy-related inquiries, please use the contact information in Section 17.

17. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

With Love Khatt
Location: Jaipur, Rajasthan, India
Website: https://withlovekhatt.com
Contact Page: https://withlovekhatt.com/pages/contact
Instagram: @withlovekhatt

For Privacy Requests:

  • Use the contact form on our website
  • Subject: "Privacy Inquiry" or "Privacy Rights Request"
  • Include your name, email, and detailed description of your request

We will respond to your inquiry within 30 days.

18. CONSENT

By using our Website, you consent to:

  • The collection and use of information as described in this Privacy Policy
  • The transfer of your information to India and other countries where we operate
  • Our use of cookies and tracking technologies (subject to your cookie preferences)

19. SPECIFIC JURISDICTION PROVISIONS

19.1 Indian Users

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

19.2 European Users

We comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area and United Kingdom.

19.3 Australian Users

We comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles for Australian users.

19.4 Canadian Users

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users.

20. AUTOMATED DECISION-MAKING

We may use automated decision-making for:

  • Fraud detection and prevention
  • Personalized product recommendations
  • Website optimization

You have the right to:

  • Request human review of automated decisions
  • Object to automated decision-making that produces legal or similarly significant effects

21. YOUR RESPONSIBILITIES

You are responsible for:

  • Providing accurate and truthful information
  • Updating your information when it changes
  • Maintaining the security of your account credentials
  • Using the Website in compliance with our Terms and Conditions

By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.